ENAYA BOUTIQUE respects your privacy and is committed to handling your information responsibly. This Privacy Policy explains what information may be collected when you use our application and how that information is used, stored and shared.
About This Policy
This Privacy Policy applies to the ENAYA BOUTIQUE application, operated for ENAYA BOUTIQUE, a ladies tailor and designer studio in Gwalior.
By using the application, you acknowledge the practices described in this Privacy Policy.
Information We Collect
When you use the appointment booking feature, the application may collect information that you voluntarily provide.
The application also uses local device storage for certain appointment and booking-status information.
How We Use Information
- To process and manage appointment requests.
- To prevent duplicate booking of the same time slot.
- To communicate with customers regarding appointments.
- To provide the requested tailoring or boutique services.
- To maintain booking records and improve the booking experience.
We do not use customer information for unrelated purposes without an appropriate reason or permission where required.
Appointment Database
Appointment information may be stored using Google Firebase Realtime Database services. Information submitted during an appointment request can include your name, phone number, selected service, appointment date, appointment time and booking timestamp.
Firebase is used to help maintain appointment availability and prevent conflicting bookings.
WhatsApp Communication
After submitting an appointment request, the application may prepare your booking details for sending through WhatsApp to ENAYA BOUTIQUE.
WhatsApp is a separate third-party service. Information sent through WhatsApp is subject to WhatsApp's own terms and privacy practices.
Third-Party Services
The application may use third-party services required for functionality, hosting, database storage, communication or distribution.
- Google Firebase for appointment data and database functionality.
- WhatsApp for customer communication and appointment confirmation.
- Google Play services for application distribution.
Third-party services may process information according to their respective privacy policies and terms.
Data Security
We take reasonable measures to protect information against unauthorized access, misuse, alteration or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Data Retention
Appointment information may be retained for as long as reasonably necessary to manage appointments, provide services, maintain business records and resolve disputes or service-related issues.
When information is no longer reasonably required, it may be deleted or securely removed, subject to applicable legal or operational requirements.
Data Deletion Requests
If you want to request deletion of information associated with your appointment, you can contact us through the support option below.
Please include enough information for us to identify the relevant appointment. We may need to verify the request before processing it.
Children's Privacy
ENAYA BOUTIQUE is not specifically designed to collect personal information from children. We do not knowingly request personal information from children for unrelated purposes.
External Links
The application or this policy may provide access to external services such as WhatsApp, Google Play, maps or the official website. These services operate independently and have their own privacy practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the application, services or applicable requirements.
Any updated version will be published on this page with a revised "Last Updated" date.
Contact Us
If you have questions, privacy concerns or a data deletion request, you can contact the privacy support team.